Men Trainers Leather Comfy Shoes for Walking Hiking Jogging Sport Men Trainers Men Shoes
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Kindest and Important Notice:
Before you make the order, you should be careful to measure your feet length (from heel to toe), Then judge your foot shape and then you should pay more attention to our size table. You can find suitable size for you in our size table. Finally, you decide what size you buy.
[ Normal Feet ]
Size 40 fit for foot length is 25.90-26.50 cm.
Size 41 fit for foot length is 26.50-27.10 cm.
Size 42 fit for foot length is 27.10-27.80 cm.
Size 43 fit for foot length is 27.80-28.40 cm.
Size 44 fit for foot length is 28.40-29.10 cm.
Size 45 fit for foot length is 29.10-29.80 cm.
Size 46 fit for foot length is 29.80-30.40 cm.
BHKH 40 Size= EU 40 Size= US 7.0 Size
BHKH 41 Size= EU 41 Size= US 8.0 Size
BHKH 42 Size= EU 42 Size= US 9.0 Size
BHKH 43 Size= EU 43 Size= US 10.0 Size
BHKH 44 Size= EU 44 Size= US 11.0 Size
BHKH 45 Size= EU 46 Size= US 12.0 Size
BHKH 46 Size= EU 46 Size= US 13.0 Size
About shopping common problem?
1,About Customs Tax Duty:
The order price only includes the price of the goods and the freight, does not include customs fees, if import tariffs and taxes are generated, these are the responsibility of the buyer is not the responsibility of the seller, please read before buying, (customs is a small part of a large container Probability at 1%)
2,Confirm Address With Full Name
All Products Will Be tested Strictly Before Shipping. We Ship To Aliexpresss is matched wiht your shipping address before you pay. And Russian buyer please leave us your full name, which is very important, Thank you ! French buyers please translate into English to fill in the address, thank. French address Logistics company does not accept.
3,Question about the French colonial address (postal code: 97000-97899):
Hello Friend Due to the difference in transportation distance, the address of the French colonial country should choose the country in which it is located, but not France. This will affect the calculation of transportation costs. The customers in the French colonies choose France. We cannot deliver the goods for you. Please fill in the corresponding French colonial country Otherwise it is not possible to ship
4,About unable to query logistics information
You Can check the logistics status at 17kglobal logistics information inquiry webstie, and the online information will have a delay of 5-10 working days.
5,About logistics disputes
Hello Friend
Sorry
The logistics problem is not controlled by our sellers. We can only guarantee to issue the products during the delivery period. We can only help you to check the logistics status. We promise to arrive at 60 days, if 60 days have not arrivved we will give you a refund.
6,About Order exception problem
If you encounter any abnormal problems with the order, please contact us first, we will help you solve the problem. Thank you, best wishes, BHKH
If any problem,please Feel free tocontact our customer ervice team
Shipping
Shipping
We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.
Shipping & Delivery
FREE SHIPPING ON ORDERS OVER $35 (7-15Days)
STANDARD SHIPPING $4.99 (7-15Days)
DHL $39.99 (3-7Days)
Address
To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ binfenxie.com with your order number and correct information as soon as possible.
Packaging
To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.
Restrictions
Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc.
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.
For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.
Customs Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.
Additional Information
1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.
2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.
3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.
Still Need Help?
If you need additional support, please contact us at support@ binfenxie.com
Refund
Refund
REFUND & RETURN POLICY
Dear customer, if you have any problems with the product quality within 15 days of receiving the goods, please contact us by sending an email first, we will reply you within 24-48 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!
At binfenxie, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)
To initiate a return, please follow these steps:
Contact our customer service team at support@binfenxie.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at support@binfenxie.com .
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
What is not accepted for return?
We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.
Order Cancellation
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by support@binfenxie.com . if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.
Refund
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or support@binfenxie.com . We will reply as soon as possible.
